Payments & Security
Any order can be paid via direct bank transfer, PayPal or credit card.
Is my data secure?
All transmitted data is encrypted using SSL (Secure Sockets Layer Protocol).
In simple terms, the SSL protocol ensures secure data transmission between sender and receiver. The data is encrypted at the moment it exits the transmitter. The decryption is made again upon arrival at the receiver. If the data is intercepted by a third party during the transfer between the points, it is unusable due to encryption.
Shipping is free within the EU. A fee may occur if shipping outside of the EU.
Time till arrival
Since every boot is handmade, it may take up to 14 days for it to get to you. We will of course do our best to get you your boots as fast as possible.
Any order can be returned within 14 days. Please let us know about any returns using the contact form and return your order to:
Peterstr. 15 / Neumarkt 16-18 / Messehofpassage
Any cost caused by returning the product is to be paid by the buyer.
Retain the feeling of new shoes! Before first wearing, it is recommended to impregante your shoes or boots with products like Carbon Pro (Collonil). We recommend to clean all shoes made of velor leather using only "Dry Cleaning Rubber". After cleaning, please impregnate generously. Impregnation is used not only as a protection against moisture, but also from dirt and dust.